Earlier this year, I wrote about Frontier Communications hijacking Google searches (and documented the technical details). I wrote Maggie Wilderotter, Frontier’s CEO. I immediately heard back from her, and by May, her team asserted to me that they were no longer “proxying” queries. I was disappointed Frontier was doing this in the first place, but impressed at how they followed up.
Yesterday, New Scientist published an excellent article by Jim Giles that outlines the hijacking business practice (and associated customer lawsuits) in much more detail. His article includes a link to a tool developed at Berkeley that screens your Internet connection for a variety of ISP manipulations. If you’re suspecting your ISP, you should try it out.