Sometimes you just get lucky

We all know folks that made money on Bubble 1.0 that shouldn’t have and vice versa. The point: no matter what you do, sometimes you’re just lucky (or not).

Startups are calculated risks. Entrepreneurs work hard to manage all of the factors for success, but you can’t manage everything. Sometimes the low-probability, high-impact “perfect storm” happens and wipes things out. Or sometimes, the stars align in surprising ways and everything takes off.

The key, I think, is to be as relaxed as possible about it. Sometimes you do everything exactly right and it still doesn’t work out. The trouble starts when the anxiety of failure starts to creep in. When that happens, remember, it will all be OK: your spouse will still love you, and your friends will still call you back.

Efficient topic tracking with blogs

If you’re a regular blog reader, it’s easy to use your reader as a topic tracker.  You can do any Google News or Google Blog search and subscribe to the results as an RSS feed.  Some readers (such as BlogBridge) have the built-in ability to construct these “smart feeds”.

I use this method to track a long list of interest topics:  news about companies I’ve invested in, competitors, people I work with, etc.  It’s a very efficient way to cover a range of topics.

Fighting telemarketers — ask for written copy of “do not call” policy

I just learned another tool for fighting telemarketers.  You can ask for a written copy of their “do not call” policy, and they’re required by law to send it to you.  If they don’t, the law provides for “private action” — you can sue in state court for $500, and get 3x if you can argue they willfully ignored you.

We’re on the Federal Do Not Call list, but we still seem to get a surprising number of calls.  For a recent one, I asked the firm if they knew they were calling a DNC number, and the woman on the phone replied, “we don’t have a way to check that list, they only way we know if you’re on that list is if you call us and tell us.”

I am not making this up.

Private Wikis as the collective family note file

We’ve got a pretty busy family with lots of moving parts:  three kids, cars, houses, doctors, parents, cats, etc.

We use a private Wiki to keep the collective family notes, and it’s working really well.  It’s accessible from anywhere (access controlled), and we put just about everything in it, including:  kid’s teacher’s name and email, account info & contacts, neighbor info and contacts, my son’s girlfriend’s cell phone #, frequent flyer numbers, notes we need to keep track of for next year’s tax return, the secret number at the power company you can call when the power gets flaky in our town, recipes, genealogy links, contact info for neighbors in NH, etc.

We avoid identifying account info (numbers, social security, birthdays, etc.) in the event it is compromised.  It’s searchable, and it works really well.  If you have a busy family, I strongly recommend it (even my non-tech wife uses it).

(I self-host, but for most folks, I would recommend PBwiki).

Inter-Firm VC Politics: Never Boring

For companies seeking additional funding with new investors: watch out! Inter-firm relationships can be “interesting”.

Your existing VC investors frequently have an agenda when they refer new follow-on investors (or steer someone away). Most often, VCs want to expand their relationship with another firm (one way VCs get to know each other is by doing investments together). Or, they’re returning a favor — the other investor helped them with another deal, and they’re giving back.

When you’re steered away, it can sometimes be because of a grudge, or a competitive issue. Maybe your VC felt screwed in some previous deal with the other investor. Or, they feel like it’s a one-way relationship: they show the other group deals, but don’t get anything back. Or, they feel like the investor will hear the pitch just to get competitive info, not with any intent to invest (sometimes, a very legitimate concern).

The key point: the company (usually the CEO) should lead the fund-raising process, not the VCs. The CEO has a clear fiduciary responsibility to act in the best interest of the company. The VCs on the board also have this same responsbility, but sometimes can’t separate that responsiblity from their own firm’s agenda. (NOTE: If the VCs are driving the process, that’s a sign of a weak CEO).

When existing VCs are suggesting leads for follow-on investors, the CEO should do her homework with the VCs:

  • Have you done any deals with this firm before? Which partners have you worked with? If so, what was the outcome?
  • Has this firm ever referred you deals? Have you referred them deals? How recently? If so, what was the outcome?
  • If you haven’t worked with this firm before, why not? How do you know them, and what do you know about them?

Leopard install problem: hanging at the blue screen

I upgraded my MacBook to Leopard today (brave early adopter!) and ran into the problem of hanging at the blue screen immediately after reboot.  I’m not the only one that’s run into this.

This fix worked for me:  reboot from the install DVD (hold down ‘c’ after power up). On the 2nd or 3rd install screen go into the options and select “Archive and Install”, with the option to bring across your user data.

If you’re not hankering to run Leopard, I’d wait.  Or, do a full backup first.

It will be really interesting to see how Apple handles this.

How venture capitalists make money

Entrepreneurs should understand VC compensation, because it’s occasionally helpful for understanding VC behavior.

The general partners (GPs) at a typical venture firm get paid two ways: management fees and carried interest.

Management fees (typically 2%) get paid per year over the life of the fund, typically 7-10 years, but may decline over time. Carried interest (the “carry”) is a percentage of investment returns shared with the GPs, and is typically around 20-30%. For example, if a $100m fund returns $300m, the GPs would get a percentage of the $200m investment gain. In some funds, the carry may be net of management fees.

For firms with multiple funds, fees stack up. With $2 billion “under management”, GPs could bring in $40m annually. Deducting operating expenses for the firm, you find VCs making several million per year (or more), each, on average — even if all their investments are duds.

The “dirty” secret in venture capital is that industry returns these days are barely beating (if at all) other, less risky, asset classes. The real money is in fees, pushing VCs to raise larger funds and do larger investments. They in turn push entrepreneurs to take more money, sometimes more than they need.

And, the carry only becomes meaningful if a partnership has serious home-runs. As a result, VCs may push entrepreneurs to take more risk and “swing for the fences”, instead of taking a solid double or triple outcome.

How about network neutrality for wireless networks?

With all of the debate about network neutrality for wired networks, what we really need is neutrality for wireless networks. Tim Berners-Lee said it perfectly: when he invented the web, he “didn’t have to ask anyone’s permission“.

You should be able to write and use apps on your mobile phone without requiring your carrier’s permission. I don’t have an iPhone (yet). Apple’s recent news about a developer SDK is great, but I still need “permission” (i.e. a digital signature) to load apps.

This is getting annoying — when will I get the freedom to build the apps I want?!?